SuranceBay charges its agency users three (3) different fees to use the basic functionality of SureLC. This article covers the following topics:
- Implementation Fee - This fee covers the work necessary to set up access for your agency SureLC. It also includes initial training provided by SuranceBay to your agency and setting up your agency's Transmittal forms (Hierarchy & Commissions) on a per-carrier basis. This fee also subsidizes the actual cost of the SureLC product and user support.
- NIPR Recovery Fee - When producers are initially added to SureLC, SuranceBay pulls the producer's PDB report from NIPR. NIPR charges SuranceBay monthly for the total quantity of PDB reports pulled by all of our agency users. The NIPR Recovery Fee also covers the ongoing costs of updating producer's licenses. Note that this is a one-time fee per producer regardless of the length of tenure of the producer and there are no on-going charges.
- Service Fee - SureLC operates under a Software-As-A-Service (SaaS) model. Your agency pays a monthly subscription fee based on the cumulative total quantity of individual producers within your SureLC account. You may process as many contracts as needed for all your producers.
Q1. Over time I'm going to accumulate agents in the system who no longer write business with my agency and who I do not pay commissions either. Can I offboard them ?
A1. Yes, you can remove producers you do not have business relations with. Once a year you can remove agents who have been contracted through SureLC more then 24 months ago. See this article for direction on removing producers.
Q2. I'd like to reduce the quantity of producers I have in my system by archiving some of them. What are my options in order to archive these agents?
Q3. What happens if I remove an agent, but the agent comes back and wants to do more business with my agency. How does that work?
A3. See the frequently asked questions in this article for the response.