Using "Accounts & Settings" in SureLC

Jim Friend -

There are several housekeeping procedures you can do using the "Accounts & Settings" section of your SureLC profile. Here you can: 



Login to your SureLC Profile 

If you don't know your logon credentials, or forgot your password click Password Recovery and follow the prompts to get the password reset. Click HERE for complete instructions on resetting your SureLC password. 


Click Accounts & Settings to access your account preferences. 


Use Preference options to change your login UserID, password, or to delete your account. 



Change User ID

Click Change UserID to change the email address used to log into your SureLC Profile.


Enter the password associated with this profile, then enter the new e-mail address. Enter it a second time to check for accuracy and then click Change E-Mail to update. Once completed, the e-mail address you entered is now the UserID email you'll use to log into your profile.

Please Note: Changing the logon email here ONLY changes the  logon user id email for this SureLC profile. If you have other SureLC profiles with other agencies changing this login user id will have no impact on those profiles. 

Change Password

If you need to change the password associated with your SureLC profile, from the SureLC Home screen click on Accounts & Settings then Change Password

Enter the current password, then create and confirm the new password, being sure to follow all password creation rules. Once complete, click Change Password


Please Note: This only changes the password for this profile set up under this agency. If you have multiple SureLC profiles across several agencies, you must log onto each profile separately and change each password.

Delete Profile

To remove your SureLC profile, from the SureLC Home screen, click on Accounts & Settings and then Delete my account. This removes your SureLC profile from this agency's system. When registered with multiple agencies you'll be asked if you want to remove only this account or all of your profiles. Be cautious and select the appropriate option. 

After selecting one of the options to remove your account a warning message will be shown. Click Yes to continue and remove your account. 


Once you account has been deleted the following confirmation message will be shown.


Please Note: Removing your profile here does not remove other SureLC profiles you have at other agencies (unless you chose to remove yourself from all agencies).   

Click below for a short video on how to use Accounts & Settings (formerly known as My Preferences) in SureLC.


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