How Do I Update an E&O Policy on a Producer's Profile?

Chelsie Gaspard -

As E&O policies are renewed each year, Producers will need to update their policy details and upload a current declaration page.

Quite often, it's just the policy period dates and the uploaded form that require adjustments.  But for tracking purposes in SureLC, we require a complete NEW policy entry on the profile.

 

This forum covers the following topics:

 

 

 

To ADD an E&O policy record:

  • Go to the Producer's profile
  • Select the E&O tab
  • Click the "Add Existing Policy" button

Add_Existing_E_O.png

  • Locate where the file is saved on your computer and click Open

Upload_E_O.png

  • Enter all required* policy details:

E_O_Policy_Required_Info.png

  • Click Save & Exit once all required* fields are completed.
  • A NEW Policy record will be added and all expired policies will be removed from view automatically:

Individual_E_O.png

 

 

To MODIFY E&O Policy details:

The policy can be modified up to 30 days after the creation of the record.  This allows a short window to make any manual corrections.

  • Go to the Producer's profile
  • Select the E&O tab
  • Click the Action_Menu_More_Options.png Actions menu, and then EDIT

Individual_E_O_Edit.png
Note: The "EDIT" icon is disabled 30 days after the record creation date.  

  • Make the necessary changes, then click Save & Exit

Update_E_O_Save_and_Exit.png

 

 

To ARCHIVE an E&O Policy:

Deleting an E&O policy is not allowed. SureLC maintains the old records for historical purposes. 

PLEASE NOTE:  Expired policy records are automatically archived after 30 days and removed from view automatically once a current policy is added. 

  • Go to the Producer's Profile
  • Select the E&O Tab
  • Click the Archive button on the policy you wish to archive

Individual_E_O_Archive.png

  • Confirm YES to Archive

Yes_to_Archive.png

 

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