Occasionally, a signature image is not centered, or appears really small. To correct the issue, simply re-crop the signature from the Signature Authorization page uploaded on your Producer's profile.
- Go to Info & Appointments page.
- Search and select the Producer to open their profile.
- Go to the SCAN Tab.
- Locate and click on the "Signature" record. (Not to be confused with the "Signature Image". Cropping can only be completed on the original full SureLC disclosure page uploaded.
- Select the "Crop Signature" button
- Drag RED highlighted crop box over top of the signature.
- Adjust the 4 corners of the RED crop box in & out, so the box hugs closely around the signature.
- Avoid the outer BLACK box your Producer signed inside.
- Avoid cutting off any part of your Producer's signature.
- When set, select the CROP button.
- Select the back arrow button to navigate back to the main SCAN Tab page.
- Hover your courser over the record marked "Signature Image" to view results.
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