Where is the SureLC login?
In order to register or login to SureLC, you must use a specific login link for your agency licencing department. This is typically made available either on their web site or sent directly by email. This link will look similar to (https://surelc.surancebay.com/sbweb/agency/#). The # at the end of the link should be a specific number that belongs to your agency licensing department, and should be provided to you by them.
If you do not have the link or you do not know the IMO/agency number to put in the link above, please contact the agency licensing department that you are working with.
Once you access the SureLC link, you will be brought to the following login page.
If you do not see this login page, and instead receive an Adobe Flash is blocked message, please Click Here for a guide on how to enable adobe flash within your browser.
On the login page you will have the ability to login using your SureLC credentials, or you may select New User to register yourself with the IMO/agency.
What if you forgot your login email or password?
Click here for instructions on how to recover your login user id and/or how to change your password.
How do you change your login email?
Login using your agency licensing department's dedicated URL and then select Accounts & Settings. For more details Click here.
Please note: If your IMO/agency uses Single-Sign On (SSO), where you login to their web site and access SureLC directly from there, you will not have a SureLC login to reset. All SSO login questions should be directed to your IMO/agency.
For all other support questions, search for answers on our Support Home Page, or contact your agency's L&C (Licensing & Contracting) department for further assistance.