Producer Workflow -> How to Create a New Contract Request

Mike Abrahamson -

This article describes how producers can request new carrier contracts using SureLC. Producers must have a SureLC login account with the agency through whom they wish to be contracted with the carrier.


How to Create a Contract Request Demo Video 

Please review the information below for step-by-step instructions on how to create a new carrier contract request with additional details. 




How to Create a New Contracting Request

  • Login to your SureLC profile.
  • Locate the Contracting section (on the bottom left of the navigation menu). 
  • Select the Requests page. 
  • This will take you to the At Producer tab by default. Select the Create Request button to begin.


IMPORTANT NOTE: The Create Request button will only be enabled if ALL required information in your profile has been completed. If any required information is missing, you will see a red dot on the Requests menu page and a detailed banner at the top of the Contracting Request page listing the information that must be provided to create a new request.


This will take you into the request process, which has the following steps, depending on the request type: Not all request types include every step.

  1. Carrier and Request Type
  2. States & Products
  3. Training
  4. Errors & Omissions
  5. Carrier Questions
  6. Questionnaire
  7. Confirm & Sign


Step 1: Carrier & Request Type

Use the carrier list to select the carrier and then select the request type.

Select Next to continue. 


In the following example, Transamerica was selected as the carrier, with Contract as the request type. 

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Please note: Only carriers your agency has made available to you are listed here. If the carrier you're looking for is not listed, please get in touch with your agency.


Request type definitions:

  • Contract - Select when you want to submit a new carrier contract request (if you're not currently contracted with the carrier).   
  • Add State - Select when you're already contracted with the carrier and ONLY want to be appointed in additional states where you are currently licensed (that were not included in your initial contract request). 
  • Payment - Select when you want to send ONLY updated banking information to the carrier.  
  • Transfer - Select when you are already contracted with the carrier but want to transfer the contract to the agency whose account you are currently logged into.

Step 2: States & Products

Next, select the product type(s) you want to sell and the state(s) where you would like to be appointed for the carrier.  Only states where you currently hold an active license are listed. Your resident state is tagged with a house icon.  Then select Next to continue.  



Step 3: Training

In this step, any training requirements will be shown at the top of the page. In the example below, the producer has already uploaded their AML training information, which has satisfied the carrier's requirements. If this information is missing and required, it will have to be fixed before you can proceed. You may use the Training Concierge to have SureLC automatically retrieve training information from the available providers. Select Next to continue.



Step 4: Errors & Omissions

Some carriers and agencies require producers to have Errors & Omissions insurance. In the following example, the producer already has an active E&O policy.  When E&O coverage is required, and no policy information has been added to the producer profile, it can be added here. Review the information shown, make sure the requirements have been met, and then select Next to continue.




Step 5: Carrier Questions

Review all of the carrier questions and provide answers as necessary. Required questions are shown in red. Once all the required questions have been answered, select Next to continue.




Step 6: Questionnaire

This step asks additional background-related questions required to submit a contracting request for the selected carrier. These questions provide important background information to the carrier about you (the producer). After reviewing ALL questions, select Next to confirm that all answers are current and accurate to continue.




Step 7: Confirm & Sign

In this final step, you must review the completed forms. Scroll ALL the way down to the bottom of the page to enable the Apply My Signature button. Select the button to continue.

Note: Some carriers may have an additional Signature step that requires you to Review and Sign additional forms. If applicable, follow the same instructions on that page.



Read the signature attestation and select Sign to complete and submit the contracting request. 



Once the request is submitted, you'll be taken back to the At Producer tab, where the following message will appear. You may choose to download a copy of the signed paperwork from here.



The request you just submitted will now be listed on the AT BGA tab on the Contracting Requests page. Your agency will contact you if they have any questions or updates.

Have more questions? Submit a request