Baltimore Life Ins Co and SuranceBay worked together to make submitting contracting paperwork even easier.  Effective May 5, 2025, when you process requests through SureLC, you'll receive the merged.pdf form in your inbox as you normally do.  However, there will now be a watermark on the PDF forms that indicate the forms have been electronically submitted to the carrier.

Contracting paperwork is submitted electronically daily Mon-Fri at 6am ET directly to Baltimore Life.  So, upon follow-up with the carrier they should have everything to process the the following morning after you've submitted it.

This means that you should NOT forward the paperwork (email, fax, snail mail, etc.) to the carrier - they'll receive it directly from SureLC™ and they will process the request accordingly.  This is designed to streamline the process for both your agency, your producers, and Baltimore Life to provide a quicker turn-around and more secure process for everyone involved.

⚠️ALERT: ALL Contract requests for a producer will be submitted electronically, including the initial and any subsequent requests.

 

Carriers Included in the Integration

The following carriers are included in the electronic integration:

• Baltimore Life Ins Co

 

Supported Request Types for Direct Integration

• Contracts

For Transfers, Commission & Hierarchy Changes, Additional States, or Payment (EFT account change request) you should continue submitting these request types as you normally would, they will be sent by email, and not through the direct integration.

 

Electronic Submissions are REQUIRED

Baltimore Life does not accept requests submitted via email.  Therefore, in order to process requests in SureLC, agencies are required to submit via the integration.  If your agency wishes to disable the integration for any reason, please contact:

Dan Brown | VP - Chief Underwriting and Claims Officer

phone (410) 581-6636 (x6636) | email Dan.Brown@baltlife.com

 

 

Should you have any other questions, please email us at support@surancebay.com or call us at 877-264-6888.