IMPORTANT: At this time, SureLC web is only available for Producers. All Agency Workers and Sub-Agency Workers you have setup, must use the desktop version found on our Download Page.
The minimum software requirements needed to use SureLC, are:
Operating System: OS X v10.9+
Operating System: 8, 10, 11
Transport Layer Security (TLS) 1.2 support: For a full guide to ensure you are setup correctly, please Click Here
Other Program Requirements:
All Desktop Users:
- Adobe Air
- Adobe Acrobat 9.5 or later, or Adobe Reader 9.5 or later.
All Web Users:
As of December 22, 2020, ALL agency admins will need to use the SureLC desktop software going forward. This includes any and all agency workers and sub-agency workers that you may have set up.
The web version is only for Producers at this time.
All browsers, except Internet Explorer, can now run SureLC on the web; including Phones and Tablets.
SureLC was designed for a monitor with a minimum resolution of 1280 x 800. You can use a higher resolution if you desire.
Click the following links to find directions about changing your monitor resolution.
Remember that adjusting the screen resolution also changes the size of other programs you use.
Internet Connection Speed:
Users should have a minimum of 5 Mbps download speed and 3 Mbps upload speed. Visit www.speedtest.net to test your connection speed.
For further assistance, email SuranceBay at firstname.lastname@example.org or call at 877-264-6888.