When I change the email address that shows on the producers Profile tab, it does not change the producers login user id email?

For security purposes ONLY producers can change their own login user id email, agencies aren't allowed to do this.

Producers can change thier login user id within the SureLC for Producers web interface when logged into their SureLC profile. This is done in the user options section on the top right (by selecting the initials icon followed by account & settings).   

If you're working with a producer who needs to change his/her log in user id email, for sharable instructions Click Here.

Please also note that the contact email (defined on the Profile tab) does not need to be the same email address that the producer uses as their login user id email. It is perfectly acceptable for these two email addresses to be different but is easier for the producer when they are the same. The initial value that's set for both the login user id and contact email for the producer is what's entered during the producer registration.