Step 1: Login to SureLC One as an Agency Admin. From the producers page locate the producer profile using the search field. 

Step 2: Select the actions button to the right, and then select Send Password Reset Email. 

Step 3: Review the information shown in the Reset Password dialog box. It's important that the producer knows which email address they used when the registered for their SureLC account. This email is used as their login user id and is also where they will receive their password reset email. Select Reset Password to send them the reset password email.