Step 1: Login to SureLC One as an Agency Admin. From the producers page locate the producer profile using the search field.
Step 2: Select the actions button to the right, and then select Send Password Reset Email.
Step 3: Review the information shown in the Reset Password dialog box. It's important that the producer knows which email address they used when the registered for their SureLC account. This email is used as their login user id and is also where they will receive their password reset email. Select Reset Password to send them the reset password email.
Please note: These instructions are for agency admins only, not for producers. If you are a producer and are having trouble logging into your profile, use the forgot password link on the producer login page or contact your agency and ask them to send you their producer login weblink or a password reset email!
Comments
I've tried to reset my password, now it says that my email is not valid
I did submit my new password and it said RESET YOUR PASSWORD and for the 12th time I had a good cry for 5 Minutes. It cleaned up my eyes but did not do any thing to calm me down...I don"t think I can pass on the password and there is no one to help so iI Think my nest try is to QUIT. Sorry