SureLC currently integrates with several carriers through DataLink, SuranceBay's electronic submission feature.
What is DataLink?
DataLink is a SureLC feature that enables appointment requests to be electronically uploaded to the carrier directly, instead of being sent via email.
Which carriers have DataLink integration available?
The following table shows the carriers that currently utilize DataLink integration to receive electronic submissions from SureLC, along with the schedule and frequency the files are uploaded, the types of appointment requests that are sent electronically, and whether the carrier requires the use of DataLink for those requests. If not required an agency may request to have the DataLink integration disabled for a specific carrier by contacting support@surancebay.com.
Click the carrier name for more information about the integration specifics.
| Integration with | Carriers Included | Upload Schedule (all times Eastern) | Request Types | Required by Carrier |
| Aetna |
Aetna Health And Life Insurance Co (AHLIC) Aetna Health Ins Co (AHIC) American Continental Ins Co (ACI) Continental Life Ins Co Of Brentwood Tennessee (CLI) |
Mon-Fri, every 10 minutes from 7am-7pm | Contract, Transfer | No |
| AIG | American General Life Ins Co | Once daily at 9:50 pm | Contract, Transfer | No |
| Great American |
Annuity Investors Life Ins Co Great American Life Ins Co |
Mon-Fri, at the top of every hour from 8am-7pm | Contract, Transfer | No |
| Great Western | Great Western Ins Co | Mon-Fri, at the top of every hour from 8am-7pm | Contract, Transfer | No |
| Legal & General America (LGA) | Banner Life | Mon-Fri, at the top of every hour from 8am-7pm | Contract, Transfer | No |
| Legal & General America (LGA) | William Penn Life Ins Co of New York | Mon-Fri, at 15 minutes past every hour from 8am-7pm | Contract, Transfer | No |
| Medico |
Medico |
Mon-Fri, at the top of every hour from 8am-7pm | Contract, Transfer | No |
| North American | North American Co for Life And Health Ins | Mon-Fri, at the top of every hour from 8am-7pm | Contract, Transfer | No |
| Oxford Life |
Christian Fidelity Life Insurance Company Oxford Life Insurance Company |
Mon-Fri, at the top of every hour from 8am-7pm | Contract, Transfer | Yes |
| UnitedHealthcare (Medicare ONLY) | UnitedHealthCare Ins Co - Medicare Solutions | Mon-Fri, at the top of every hour from 8am-7pm | Contract, Transfer | No |
Contact us at support@surancebay.com if you have any additional questions on any of these integrations.
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